Career Opportunities

We are hiring! This is your opportunity to share your compassion and apply your human services skill set to help people in need, as it relates to mental health.

Below are a list of positions we are hiring for.

Interested individuals please submit a resume to Jackie Hartley at jackie@gopartnergo.com

  • CCS Service Facilitator
  • APS Case Manager
  • APS Investigator
  • Crisis Services Worker
  • Program Director

Scroll down to read details on each position.

CCS Service Facilitator

BASIC FUNCTION:
This position involves the care and treatment of adults and youth diagnosed with a severe mental illness and/or substance use disorder. This position delivers psychosocial rehabilitation and treatment services in the most natural and least restrictive manner to be delivered with reasonable promptness and build upon the natural supports available in the community.


ESSENTIAL DUTIES:

  • Formulate recovery focused client-centered treatment plans for adult and youth on his/her caseload.
  • Coordinate agency staff and community resources to support and implement client-centered treatment plan goals.
  • Provide individual skill development to adult and youth with serious and persistent mental illness and co-occurring disorders such as substance abuse.
  • Provide wrap-around services to clients including but not limited to; communication, interpersonal skills, problem solving, decision-making, self-regulation, conflict resolution, community life skills training, employment related skill development, school and IEP advocacy, symptom management and psychoeducation.
  • Follow recovery focused client-centered treatment plans for clients on his/her caseload.
  • Provide supportive counseling and crisis intervention, as needed.  
  • Maintain a treatment oriented environment and assure consistency in carrying out treatment objectives. 
  • Provide medication management by supporting client in taking medications in compliance as directed by the supervising physician.
  • Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, discharge summaries, demographic, insurance, and administrative information.
  • Provide oral and written communication that is appropriate to the task and in accordance with agency, DHS 36 and Medicaid standards.
  • Participate in staff meetings and in-service trainings, as required. 
  • Maintain flexible work schedule to adequately meet program needs.
  • Perform other duties as assigned, including responding to an emergency event.

Supervision Received:

  1. Receives Clinical Supervision
  2. Staff member will be supervised and provided with the consultation needed to perform assigned functions and meet the credential requirements for Chapter 36 and other state and federal laws and professional associations.
  3. Individual, side by side, and group supervision will be provided.

QUALIFICATIONS:
• Bachelor’s degree in Human Service field required, Master’s degree preferred (clinical psychology, psychology, criminal justice, educational psychology, rehabilitation psychology, guidance counseling, counseling psychology, social welfare, or social work).
• Experience with treatment programs involving adults and youth with mental illness and/or substance use disorders.
• Valid Wisconsin driver’s license and automobile insurance are required.
• Prompt and regular attendance

KNOWLEDGE, SKILLS & ABILITIES:
• Knowledge of Chapters 36 and Mental Health
• Ability to respond to crises and to make appropriate assessments as to resolution.
• Knowledge of community resources
• Ability to interact professionally with clients, coworkers, and community partners.
• Ability to critically think and problem-solve while completing assessments and developing safety plans with consumers.
• Ability to work well with treatment team and community members.
• Ability to communicate orally and in writing.

PHYSICAL/SENSORY DEMANDS:
• Must be able to lift and carry 20 pounds, climb two flights of stairs and use public transportation.
• Must be able to assist clients with activities of daily living, such as shopping, cleaning and cooking.
• Must own and be able to legally operate a vehicle and have necessary insurance.

Adult Protective Services (APS) Case Manager

Basic Function:

To provide case management to Human Services Department clients in an assigned caseload area, develop and manage caseload, develop, and maintain relationship with court and legal system, document casework activities, and provide an evaluation, advocacy and follow-up to clients.

Essential Duties:

  • Review and analyze information relating to client’s social, psychiatric, and medical history to learn the nature of the functional limitation in relation to adjustment and survival skills.
  • Obtain and assess relevant information regarding client’s development, i.e., social, familial, medical, and vocational strengths.
  • Investigates abuse and neglect for clients by responding to referrals, interviewing clients and collateral contacts, analyzing collected information to determine if criminal actions have occurred, preparing investigative reports, and submitting recommendations to supervisors.
  • Communicates and collaborates with representatives of law enforcement agencies to ensure client protection advocacy and prosecution of perpetrators.
  • Educates local community service providers on elderly abuse by providing information upon request or making presentations.
  • Serves as a member of a multi-disciplinary team to address the needs of elderly and disabled clients and participates in meetings when needed.
  • Provides responsive, high-quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete, and up-to-date information, in a courteous, efficient and timely manner. 
  • Review and interpret diagnostic data to client or client’s family to develop a Case Management plan.
  • Write a Case Management plan in conjunction, consultation, and cooperation with client, which outlines the services to be provided by the Human Services Department and contracted agencies to the client.
  • Refer to and coordinate the various services to implement plan.
  • Recommend to supervisor the various services requiring authorizations.
  • Monitor on-going progression of client/plan to assure the efficiency and adequacy of service system.
  • Recommend to management changes or gaps in the system that prevent the delivery of services.
  • Prioritize and organize time to cover assigned area and manage caseload in equitable manner.
  • Maintain and develop resources appropriate to needs of client population served.
  • Develop and maintain contacts with in/out of house agencies who may be able to provide services to clients of the agency.
  • Maintain contacts with the Court, Corporation Counsel, Public Defender, and legal community that deals with and serves the client population.
  • Consult with other professionals in the field and in related fields to increase individual knowledge and understanding of various disciplines, changes, and developments in the field of Human Services.
  • Develop and maintain an effective body of knowledge regarding laws and procedures affecting clients and procedures dealt with.
  • Develop and maintain an effective body of knowledge regarding Human Services Department’s statutory responsibilities to the court and client served.
  • Serve as liaison to the court from the Human Services Department.
  • Provide appropriate linking mechanisms as indicated by the disposition of the legal/court system.
  • Provide an evaluation, advocacy and follow-up capability to the clients included in the assigned caseload.
  • Participate in staff meetings and in-services trainings, as required.
  • Provide oral and written communication that is appropriate to the task and in accordance with agency and industry standards.
  • Make intervention and assessment decisions using the “Best Practice” philosophy.
  • Work collaboratively with law enforcement, families, other county departments, schools, acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral.
  • Complete all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records.
  • Perform other duties as assigned, including responding to an emergency event.

Supervision Received

Receives supervision from the APS Supervisor

Qualifications:

  • Bachelor’s degree in Human Services field required, Master’s degree preferred (clinical psychology, psychology, criminal justice, educational psychology, rehabilitation psychology, guidance counseling, counseling psychology, social welfare, or social work).
  • One year of experience post-graduation working as a social worker or in a related professional position.
  • Valid Wisconsin driver’s license and automobile insurance are required.
  • Prompt and regular attendance.

Knowledge, Skills & Abilities:

  • Knowledge of Chapters 51, 54, 55 and Mental Health.
  • Ability to respond to crises and to make appropriate assessments as to resolution.
  • Knowledge of community resources.
  • Ability to interact professionally with clients who may be challenging and potentially hostile.
  • Ability to think critically and problem-solve while completing assessments and developing safety plans with consumers.
  • Ability to work well with treatment team and community members.
  • Ability to communicate orally and in writing.
  • Interacts with the public in a professional manner.

Adult Protective Services (APS) Investigator

Basic Function

This position involves providing case management to Human Service Department clients in an assigned caseload area, develop and manage caseload, develop and maintain relationship with court and legal system, document casework activities and provide an evaluation, advocacy and follow-up to clients.  

Essential Duties:

  • Review and analyze information relating to client’s social, psychiatric, and medical history to learn the nature of the functional limitation in relation to adjustment and survival skills.
  • Obtain and assess relevant information regarding client’s developmental domains (i.e., social, familial, medical, and vocational strengths). 
  • Investigate abuse and neglect for clients by responding to referrals, interviewing clients and collateral contacts, analyzing collected information to determine if criminal actions have occurred, preparing investigative reports and submitting recommendations.
  • Communicate and collaborate with representatives of law enforcement agencies to ensure client protection advocacy and prosecution of perpetrators.
  • Educate local community service providers on elder abuse by providing information upon request or making presentations.
  • Serves as a member of a multi-disciplinary team to address the needs of elderly and disabled clients and participates in meetings when needed. 
  • Provide responsive, high-quality service to County employees, representatives of outside agencies and members of the public by providing accurate, complete and current information, in a courteous, efficient and timely manner.
  • Review and interpret diagnostic data to client or client’s family to develop a Case Management Plan.
  • Write a Case Management Plan in conjunction, consultation and collaboration with client, which outlines the services to be provided to the client by the Human Services Department and contracted agencies. 
  • Refer to and coordinate the various services for plan implementation.
  • Recommend the various services requiring authorizations to Supervisor.
  • Monitor ongoing progress related to client’s plan to assure the efficiency and adequacy of service system.
  • Identify gaps in the system preventing service delivery and recommend changes to management.
  • Prioritize and organize time to cover assigned area and manage caseload in an equitable manner.
  • Maintain and develop resources appropriate to the needs of client population served.
  • Develop and maintain contacts with in/out of house agencies able to provide services to clients.
  • Maintain contacts with the Court, Corporation Counsel, Public Defender and legal community serving the client population.
  • Consult and network with other professionals in the field and in related fields to increase individual knowledge and understanding of various disciplines, changes and developments in the field of Human Services. 
  • Develop and maintain a working knowledge regarding laws and procedures affecting client population. 
  • Develop and maintain a working knowledge regarding Human Service Department’s statutory responsibilities to the court and client population. 
  • Serve as a liaison to the court from the Human Services Department.
  • Provide appropriate linking mechanisms as indicated by the disposition of the legal/court system.
  • Provide an evaluation, advocacy and follow-up capability of clients included in the assigned caseload. 
  • Adhere to agency policies and procedures while carrying out daily responsibilities.
  • Participate in staff meetings and in-service trainings, as required.
  • Make intervention and assessment decisions using the “Best Practice” philosophy.
  • Work collaboratively with law enforcement, families, other county departments, schools, acute care service providers and other community resources to coordinate appropriate crisis resolution and referral.
  • Provide oral and written communication appropriate to the task and in accordance with agency and industry standards.
  • Complete all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records.
  • Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, administrative, demographic, insurance, and financial information.
  • Perform other duties as assigned, including responding to an emergency event.

Supervision Received

Receives supervision from the APS Supervisor

Qualifications:

  • Bachelor’s degree from an accredited college or university in human services related field (or Associate Degree with 10 years related experience).
  • 3 Years of experience post-graduation in social work or related professional position.
  • Valid driver’s license and automobile insurance are required.
  • Prompt and regular attendance.

Knowledge, Skills and Abilities:

  • Knowledge of Chapters 51, 54, 55 and Mental Health.
  • Ability to respond to crises and to make appropriate assessments as to resolution.
  • Knowledge of community resources.
  • Ability to interact professionally with clients who may be challenging and potentially hostile.
  • Ability to think critically and problem-solve while completing assessments and developing safety plans with consumers. 
  • Ability to work well with treatment team and community members.
  • Ability to communicate orally and in writing.
  • Interacts with the public in a professional manner.

Crisis Services Worker I Human Services

Basic Function

Crisis Services workers serve as the first point of contact for individuals who are experiencing an emotional crisis or who are seeking information, support and linkages to mental health, alcohol and other drug and other community resources.  Contact with individuals may be in person or by telephone at the Behavioral Health Services of Racine County. 

Essential Duties:

  • Perform duties in compliance with agency Best Practice and DHS 34 standards.
  • Utilize standardized tools to assess individuals who are experiencing an emergency mental health crisis; provide supportive listening and create safety plans as needed.
  • Provide information and linkages to individuals requesting counseling through Behavioral Health Services and other community and national resources.  
  • Provide follow up with individuals as needed.
  • Receive and document referrals from individuals and community partners (medical staff, law enforcement, schools) to the Adult Protective Services or the Mental Health Mobile Response Teams.
  • Provide oral and written communication appropriate to the task and in accordance with agency, DHS 34 and Medicaid standards.
  • Facilitate the success of the Crisis Services team by organizing daily responsibilities and responding to worker questions and needs for staffing.
  • Meet regularly with supervisor and Clinical Director to ensure effective communication between Crisis Services; Behavioral Health Services delivery system and community partners. 
  • Perform other duties as assigned, including responding to an emergency event.

Supervision Received

Receives supervision from the Clinical Director and Crisis Supervisor of Behavioral Health Services and in accordance with DHS 34.

Qualifications:

  • Bachelor’s degree from an accredited college or university in human services related field.
  • Two years of experience working in mental health or crisis services.
  • Successful completion (within 3 months after date of hire) of 40 hours Wisconsin certified Crisis Program training, which is part of on-the-job training.
  • Valid driver’s license and automobile insurance are required.
  • Prompt and regular attendance.

Knowledge, Skills and Abilities:

  • Knowledge of DHS 34, 92 and 94 and Wisconsin State Statutes 48, 51 and 55.
  • Knowledge of community resources.
  • Build and maintain effective working relationships with a diverse client population.
  • Ability to communicate orally and in writing.
  • Ability to work independently and multitask. 
  • Basic computer knowledge.
  • Interacts with the public in a professional manner.

Program Director

Job Summary

The Program Director of Racine Friendship Clubhouse is responsible for promoting the mission of the Clubhouse both within the Clubhouse and in the greater Racine community. They are responsible for organizing, administering, and supervising the daily operations including personnel, program oversight, fiscal management, community relations and communicating with the Board of Directors, as appropriate.

Job Responsibilities:

Oversee the operations of Racine Friendship Clubhouse within the Standards for Clubhouse program as established by the International Center for Clubhouse Development.

  • Assist with fundraising and financial strategies for the organization including, but not limited to grant identification, application, and management, fund development activities, manage CRM database and generate reports as needed, and oversee services as appropriate to align with the budget
  • Manage the recruiting, hiring, supervision, and ongoing evaluation and support of RFC program staff and volunteers to maximize individual competence.
  • Develop and maintain positive relationships in Racine with other non-profit agencies, mental health providers, potential and current funding sources, civic groups, service clubs and the media.
  • Implement and oversee internal and external communication for the organization.
  • Lead the organization and advise the Board on matters relating to operating objectives and prepare a report at the end of the fiscal year.
  • Establish good rapport with and between Members and manage situations that require special attention and support such as crises, grievances, etc.
  • Oversee student and volunteer efforts.
  • Perform other duties as directed by the Board of Directors.

Hours and Expectations:

This is an exempt position with expectations of forty hours per week. The staff must arrange their schedules to cover the 8:00 am to 4:00 pm workday and outside program activities and community participation.

Knowledge, Skills, and Qualifications:

  • Bachelor’s degree in social service or business.
  • Experience in non-profit agency management (personnel, fiscal and program). Clubhouse experience preferred.
  • Knowledge of mental illness and community resources.
  • Excellent written and oral communication skills and the ability to represent Racine Friendship Clubhouse in the community.
  • The ability to work well independently or in collaboration with a wide range of stakeholders.
  • Excellent interpersonal skills including experience relating to adults with mental illness, various community groups, educational institutions, and the ability to work with diverse populations.
  • Strong organizational skills including knowledge of Microsoft Word, Excel, Access, and QuickBooks.
  • Valid Wisconsin driver’s license, automobile insurance and a good driving record.

This description covers principal job functions and is not intended to be a complete listing of all duties that may be assigned during normal or emergency operations.

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